From a quiet inception in 2016 as a homegrown food delivery platform to a unprecedented IPO just five years later paving the way to market dominance, this is how Jahez International Company for Information Systems Technology (Jahez) has stood out as the fastest growing on-demand platform in the Kingdom of Saudi Arabia, expanding beyond food delivery to logistics, cloud kitchen services and lifestyle solutions.

 

A look back

Launched in 2016 as an online food delivery startup with much scope and ambition, Jahez began its operations headquartered in Riyadh looking to disrupt the Kingdom’s on-demand business landscape in ways that were until then deemed impossible. The founders, who were and continue to be great believers in Saudi ingenuity, drew from the Kingdom’s increasingly impressive wealth of scientific and technological knowhow and talent to set the stage for a pioneering online business venture that would turbocharge the MENA region’s internet entrepreneurship potential.

Early investments in ICT resources and capabilities in a rapidly changing technological environment helped Jahez venture out with confidence that its vision to be the region’s most loved lifestyle platform would be realized in a matter of years. These investments included in-house expertise in platform and application development, on-demand services, last-mile delivery, and other factors that would bring to consumers an unparalleled digital shopping experience par excellence.

As COVID-19 hit and people all over the world were confined to their homes for weeks on end, the restaurant industry was forced to rethink its strategy lest it succumb to pandemic-induced decline. Jahez was quick to step in. As consumers’ adoption of online food and grocery delivery services increased as well as the proliferation of mobile devices adoption and delivery culture, the company saw and seized the opportunity to benefit from the rapid growth of the Kingdom’s food delivery market.

With a steady stream of expansions made during the intervening period between inception and the unprecedented USD 2.4 Bn. IPO, Jahez had cemented itself as a major player in the sector, already recognized as the Kingdom’s fastest growing platform by market share and the first homegrown unicorn to go public.

During 2022, Jahez’s market share for food delivery in the Kingdom was ranging between 30% - 35%, and as the Group moves into 2023, plans are underway to expand this footprint outward following the increase in covered cities and the success of the entry of Bahrain and Kuwait markets.

As it steps into a new era of transformational growth,
Jahez is well-positioned to revitalize the industry and emerge as a regional leader contributing to the Kingdom’s ambitious Vision 2030 strategy.

Journey at a glance

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