Some of the key social initiatives and partnerships toward our customers, merchants, driver partners, and key social and economic sectors are summarized below.
To our customers
We drove our social impacts to our customers during the year through:
- Programs with direct clients
- 52 partnerships
- 61 community-driven initiatives and programs
Through our platforms
Nine-Tenth Program
Jahez, in partnership with Hadaf [the Human Resources Development Fund (HRDF)], supported 366 Saudi families and SMEs by dedicating a special section in its applications with a discounted take rate.
- The number of participating restaurants: 366
- Total number of products: 5,159
- Total GMV 2022: 13 Mn
Organic food program
A partnership was signed between the Ministry of Environment, Water, and Agriculture and Jahez, where Jahez supports farmers by providing special rates and logistical support, thereby reducing farmer costs and contributing to their success.
- 2,613 products
- 6 stores
- 17 organic food stores
Gluten-free program
A partnership with the Ministry of Health was established to help those struggling with this intolerance. Through this partnership, stores and bakeries that sell gluten-free products were backed and supported by both entities, helping them reduce costs and enabling them to offer their customers affordable options.
- 1.5% of Saudis are intolerant to gluten
- 23 gluten-free products supported as part of this initiative on the app
- Impact: SAR 1.2 Mn
To our delivery partners
The Delivery Sector’s Saudi Youth Employment Program
In cooperation with Hadaf (HRDF), Jahez provided training, rehabilitation, and employment opportunities to a number
of Saudi youth seeking employment. The program yielded SAR 706,000.
The delivery localization program:
Saudi delivery reps who execute an average of five orders per day for a year were given cars that they can afford to run and maintain.
- 29 cars were given away in 2022
Sector-specific programs - Health
Healthy food program
Our responsibility towards society inspires us to advocate for healthy living by highlighting and encouraging the consumption of healthy food. We provide discounts, support, promotion, and easy access for stores and restaurants that provide such options.
- Impact: SAR 1 Mn
The Shefa Platform
A community well-being initiative at Jahez driven via the Shefa telehealth platform, whereby contributions are offered to beneficiaries on a case-by-case basis.
- 76 treatments and health endowment funds bestowed during 2022.
Moq’ad Initiative
A contribution was made where 3,000 wheelchairs were distributed to hospitals in remote areas.
- Number of benefitting hospitals: 50
- Impact: SAR 1 Mn
Sector-specific programs - Youth empowerment
Jahez Data Bootcamp
This initiative involved training more than 50 male and female students and empowering them by teaching them about data.
The goals of the initiatives include: finding national information technology competencies, equipping the youth with what it takes to deal with real challenges, and helping them apply what they learned in the real world.
- Beneficiaries: 27 male and female students
Sector-specific programs - Advocating for women
Jahez follows a three-pronged approach to advocating and supporting women: academically, economically and athletically. Some of the more recent examples include:
- Academically: Supports females through our partnerships with Princess Nourah Bint Abdul Rahman University.
- Economically: Supports 217 stores that are owned and run by women, doing so by providing them with special rates and logistical support.
- Athletically:
- Supports women in sports through targeted sponsorships to sports clubs.
- Supporting the Women’s Football Championships (West Asian Federation).
- Supporting Flaij Women’s Team.
Sector-specific programs – Sports
One of the many goals of the Vision 2030 program is to elevate the Country’s sporting standards, thereby allowing its national teams to compete globally. In addition, part of the Vision is to also enable the Kingdom to host and organize large-scale international sporting events. To this end, Jahez has taken the lead by supporting and sponsoring various championships and sporting events in the following manner:
- Supported 11 different sports by way of donations and sponsorships.
- Contributed to 23 sporting events by way of sponsorship.
- Participated in 9 seasonal competitions.
- Impact: SAR 170 Mn
Sector-specific programs - Charities
- The following charitable initiatives were carried out during the year targeting the two main religious seasons in the Kingdom - Ramadan and Hajj seasons.
- The Ramadan basket: 19,422
- Enabling donations via platforms in order to provide housing for orphans. This was carried out on two occasions via the Group’s platforms, one during Eid al-Fitr and the other during Zakat al-Fitr.
- Sponsored the King Saud University medical team during the Hajj season, during which it assisted in 1,257 emergency cases involving more than 30 nationalities.
- Impact: SAR 2 Mn
Jahez AlKhair
Jahez Khair is an initiative run in collaboration with reputable Government platforms aimed at reaching the most needy individuals in society. The objectives of this initiative are to support programs run via such Government-run social applications, and to also shed light on some of the key societal issues and cases within.
Some of our key support areas in this program are:
| Beneficiary | Monetary donations | Social impact |
| Disabled Children’s Association | SAR 2 Mn + | 35 sick cases closed |
| Trahum | SAR 604,620 | For 21 reunified families |
| Attaa Platform | SAR 1.1 Mn | - |
| For children with special needs | SAR 521,000 | - |
| Donations to Tabaru Platform | SAR 1.3 Mn | Two general cases - orphanage |
| Jood Eskan Platform | SAR 1.1 Mn | Nine houses |
| Ehsan Platform | SAR 1.24 Mn | Ten general cases |
| Jahez Tent | SAR 2 Mn + | 171,500 meals |
| Eid Fitr Zakat | SAR 755,140 | 3,025 Ramadan breakfast meals |
Sector-specific programs - Associations
Support to charitable associations
We support and enable charitable associations and institutions. Jahez cooperated with 31 associations during 2022 that tackle various issues, including ones concerning the disabled, children, self-sufficiency in families, women, and, among others, chronically ill patients and various diseases.
- Impact: SAR 2 Mn
Sector-specific programs - Other
Logistics Academy support program
Jahez facilitates academic programs that qualify Saudi cadres in the field of logistics, thus contributing to the achievement of the Vision 2030 goals of raising the rate of localization in many of the Kingdom’s sectors.
Saudi Barista
An initiative that empowers Saudi youth in the coffee industry. During the year, 110 young men and women were trained and mentored by professionals in the industry.
- Impact: SAR 800,000